TERMS & CONDITIONS
Terms and Conditions
Effective Date: 01/11/2021
Business Name:
Toledo Group Solutions
Website:
www.ToledoGroupSolutions.com
Contact Email:
Phone Number:
567-694-2992
1. Acceptance of Terms
By accessing or using the services provided by Toledo Group Solutions, including but not limited to DNA testing, DOT and non-DOT drug testing, and all communication via SMS or other messaging platforms, you agree to be bound by these Terms and Conditions.
If you do not agree to these terms, please do not use our services.
2. Services Provided
Toledo Group Solutions provides:
Mobile DNA testingDOT-compliant drug testingNon-DOT drug and alcohol testingCourt-admissible test facilitationBusiness and individual testing solutions
3. A2P Messaging and Consent
To ensure compliance with Application-to-Person (A2P) messaging regulations:
a. User Consent (Opt-In)
By providing your phone number, you consent to receive automated text messages from Toledo Group Solutions regarding appointment confirmations, testing updates, promotional offers, and other service-related information.
You must affirmatively opt in to receive text messages either:
Through our website formBy replying “YES” to an initial opt-in messageIn person via a signed consent form
b. Message Frequency
Message frequency varies based on your interaction with our services. Typical messages include appointment reminders, status updates, and testing instructions.
c. Message & Data Rates
Message and data rates may apply based on your mobile carrier and plan. Toledo Group Solutions is not responsible for any charges incurred from messaging.
d. Opt-Out (STOP)
You can cancel text messaging services at any time by replying “STOP.” After doing so, you will no longer receive messages from us unless you re-subscribe by providing new consent.
e. Help (HELP)
If you need assistance, reply “HELP” to any of our messages, or contact us directly at [Insert business phone number or email].
4. Privacy
We value your privacy. All personal information, including test results and contact details, are handled in accordance with HIPAA and applicable federal and state regulations. Please refer to our [Privacy Policy] for more details.
5. Scheduling and Payment
Appointments must be scheduled in advance. Payments are due at the time of service unless prior arrangements have been made. Cancellation fees may apply if appointments are not canceled within 24 hours.
6. Test Results
Test results will be provided only to the individual tested or authorized parties, in accordance with applicable laws. We are not responsible for how results are used once released to authorized recipients.
7. Limitation of Liability
Toledo Group Solutions is not liable for any damages arising from use of our services, including but not limited to loss of income, emotional distress, or delays in result processing due to lab partners or unforeseen circumstances.
8. Changes to These Terms
We may update these Terms and Conditions at any time. Continued use of our services after changes indicates your acceptance of the updated terms.
9. Contact Us
For questions regarding these terms, contact us at:
Toledo Group Solutions
Phone: 567-694-2992
Email: [email protected]
Address: 5533 Southwyck Blvd Ste 101
Toledo, Ohio 43614
BOOK YOUR APPOINTMENT
WHAT OUR CLIENTS ARE SAYING
“Fast, professional, and discreet! The whole process was easier than I expected, and the team made me feel at ease every step of the way. I’m so grateful for their service.”
Samantha T.
Verified Review
“I had a lot of questions going in, but the team was patient, informative, and made sure I understood everything. The mobile service was a huge plus, and the results came back quickly. Highly recommend!”
James H.
Verified Review
“I needed legal results for a child custody case, and this company made the process so much simpler. The team was professional, and I felt supported throughout the entire process. Worth every penny.”
Linda R.
Verified Review
FAQ's
Is mobile DNA testing as accurate as testing done in a clinic?
Yes! We use the same accredited laboratories as clinics do, and our mobile collection process ensures high-quality samples and proper handling every step of the way.
Will my results be confidential?
Absolutely. Your privacy is our top priority. All results are delivered directly to you, and we never share your information without your consent.
How soon can I get my results?
Most results are ready within 3–5 business days, depending on the type of test. We do offer expedited services if needed, which takes 1-2 business days.
Is legal testing different from regular testing?
The testing process is the same, but legal tests include verified ID checks, witnessed collection, and strict chain-of-custody procedures to ensure results can be used in court.
Do you offer weekend or after-hours appointments?
Yes! We work around your schedule and offer flexible appointment times, including evenings and weekends.
Can I reschedule my appointment if something comes up?
Absolutely! We understand that life can be unpredictable. If you need to reschedule, simply contact us within 48 hours of appointment, and we'll work with you to find a time that better fits your schedule.
